KASHUBTerms & Conditions
ENTR

KASHUB Terms and Conditions

Effective date: 22 September 2026 · Version 2026-09-v2

1. Agreement and eligibility

These Terms and Conditions ("Terms") are a binding agreement between you and Logian Creative (Istanbul, Türkiye — "KASHUB", "we", "us") governing your use of the KASHUB mobile application for iOS and Android, the website kashubapp.com and related services (together, the "Services"). By creating an account or using the Services you accept these Terms and our Privacy Policy. If you do not agree, do not use the Services.

You must be at least 13 years old (16 in the European Economic Area and the United Kingdom) to use the Services, and if you are under 18 you confirm that a parent or guardian has reviewed and agreed to these Terms on your behalf. Competitions are open only to users aged 18 or older. You must not use the Services if you are prohibited from doing so under applicable law.

2. Your account

You sign in with your Google or Apple account. You are responsible for keeping your device and sign-in method secure and for all activity under your account. One person may hold only one account, and accounts may not be shared, sold or transferred. Notify us at contact@kashubapp.com if you suspect unauthorised use.

You can delete your account at any time in the App (Profile › Settings › Delete Account). Deletion is permanent and removes your data as described in the Privacy Policy. Deleting the App from your device does not cancel a subscription (see Section 3).

3. Subscriptions, payments and free trials

Parts of the Services are free. Additional features (including expanded AI coaching, all coaches, higher usage limits and competition applications) require a paid subscription: KASHUB Pro (weekly or monthly) or KASHUB Pro Max (monthly). Exact features, prices and billing periods are shown in the App before you buy and may vary by country and store.

  • Billing and auto-renewal. Subscriptions are purchased through the Apple App Store or Google Play and charged to your store account. They renew automatically at the end of each billing period at the then-current price unless you cancel at least 24 hours before the period ends.
  • Cancellation. Manage or cancel subscriptions in your store account settings (Apple: Settings › Apple ID › Subscriptions; Google: Play Store › Subscriptions). Cancellation takes effect at the end of the current period; you keep access until then. We cannot cancel a store subscription on your behalf.
  • Free trials and offers. Where a free trial or introductory price is offered, it converts to a paid subscription at the price shown unless cancelled before the trial ends. Trials are generally available once per user. Promotional codes are subject to the conditions shown with the offer.
  • Price changes. We may change prices for future billing periods. You will be notified in advance as required by the store's rules and applicable law, and you may cancel before the change applies.
  • Refunds. Purchases are handled by the store and refunds are governed by the store's policies (Apple or Google). Where consumer law gives you a right of withdrawal or refund, nothing in these Terms limits it. Please contact the store for refund requests; we are happy to help with any questions.
  • Usage limits. AI features are subject to fair-use limits (for example a number of messages, photo analyses or voice messages per period) that depend on your plan and are shown in the App. We may adjust limits to keep the Services reliable.
  • Restoring purchases. If you reinstall the App or change devices, use "Restore Purchases" in the App while signed in to the same store account.

4. AI coach and health disclaimer

The KASHUB AI coach generates training, nutrition, posing and preparation suggestions using artificial-intelligence models based on the information you provide. AI output can be incorrect, incomplete or unsuitable for you. It is provided for general informational and motivational purposes only.

KASHUB is not a medical device and does not provide medical, nutritional or professional advice. Lab-result interpretations, calorie and macro calculations, supplement or program suggestions are not a diagnosis, treatment or prescription. Always consult a qualified physician, dietitian or coach before starting or changing a training, nutrition or supplementation program, and stop and seek medical help if you feel unwell. You use the Services and act on any suggestion at your own risk, and you are responsible for training safely and within your abilities.

5. Your content

You retain ownership of the content you add to the Services — workout and nutrition logs, measurements, photos, lab files, voice messages and chat messages ("Your Content"). You grant Logian Creative a non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, display and create derivative representations of Your Content solely to operate, secure and improve the Services for you (for example generating AI coach replies, charts and comparisons). This licence ends when you delete the content or your account, except for copies in backups for the period described in the Privacy Policy and where retention is required by law.

We do not use Your Content for advertising and do not publish it. Any use of your photos for promotion requires your separate, explicit permission. You confirm that you own or have the right to upload Your Content, that it depicts only you (for photos), and that it does not infringe anyone's rights.

6. Acceptable use

You agree not to:

  • use the Services for any unlawful, harmful, fraudulent or abusive purpose, or to harass, threaten or defame anyone;
  • upload content that is obscene, violent, hateful, infringing, or that depicts another person without their consent;
  • attempt to obtain suggestions related to illegal substances, or use the coach to circumvent safety guidance;
  • reverse-engineer, decompile, scrape, or copy the Services or the AI coach's outputs at scale, or use them to build a competing product or to train models;
  • bypass usage limits, subscriptions or security measures, share accounts, or create multiple accounts;
  • interfere with the operation of the Services, or introduce malware.

We may remove content and suspend or terminate accounts that violate this section.

7. Competitions

Online competitions announced in the App are governed by the Competition Terms of Participation and the Competition Privacy Notice, which you accept separately when you apply. Where they conflict with these Terms, the Competition Terms prevail for that competition.

8. Intellectual property

The Services, including the software, design, coach personas, texts, graphics, logos, trademarks and the KASHUB name and wordmark, are owned by Logian Creative or its licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-transferable, revocable licence to use the App on devices you own or control, in accordance with these Terms and the rules of the store you downloaded it from. All rights not expressly granted are reserved.

If you send us feedback or suggestions, we may use them without obligation to you.

9. Third-party services

The Services rely on third parties such as Apple, Google, payment and analytics providers, cloud hosting and AI model providers (see the Privacy Policy). Their services are subject to their own terms. We are not responsible for third-party websites or services linked from the App.

If you downloaded the App from the Apple App Store, Apple's Licensed Application End User License Agreement also applies to the extent it is not inconsistent with these Terms, and Apple is a third-party beneficiary of these Terms with the right to enforce them against you.

10. Availability, changes and termination

We work to keep the Services available but do not guarantee uninterrupted or error-free operation, and we may change, suspend or discontinue features (including AI coach capabilities or specific coaches) at any time. If we discontinue a paid feature during a period you have paid for, we will provide a proportionate remedy as required by law.

We may suspend or terminate your access if you breach these Terms, if required by law, or if the Services are discontinued. You may stop using the Services and delete your account at any time. Sections that by their nature should survive (including 4, 5, 8, 11, 12 and 13) survive termination.

11. Warranties and liability

To the fullest extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of AI output, or that use of the Services will achieve any fitness or health result.

To the fullest extent permitted by law, Logian Creative and its officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from or related to the Services, and our total liability for all claims in any 12-month period will not exceed the greater of the amount you paid us in that period or USD 50.

Consumer rights. Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer in your country of residence (including under Turkish Law No. 6502 on Consumer Protection and, for EU/UK consumers, mandatory local consumer law).

12. Indemnity

To the extent permitted by law, you agree to indemnify Logian Creative against claims, damages and reasonable costs arising from Your Content, your violation of these Terms, or your violation of any law or third-party right.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye. Disputes will be brought before the courts and enforcement offices of Istanbul (Çağlayan), Türkiye. If you are a consumer, you may also bring proceedings in the courts of your place of residence and benefit from the mandatory consumer-protection rules there, and you may use the Consumer Arbitration Committees in Türkiye or the EU Online Dispute Resolution platform where applicable. Before starting formal proceedings, please contact us — most issues can be resolved quickly by e-mail.

14. Changes to these Terms

We may update these Terms to reflect changes in the Services, our practices or the law. The effective date and version at the top will change. For material changes we will notify you in the App or by e-mail at least 14 days before they take effect; continuing to use the Services after that date means you accept the updated Terms. If you do not agree, stop using the Services and delete your account.

15. General

These Terms, the Privacy Policy and any competition terms are the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to a successor of our business. The English version of these Terms is the reference text; translations are provided for convenience.

16. Contact